Politique de remboursement

Return & Refund Policy – Nexvora

Customer satisfaction is our priority.

Return Period

  • Customers may request a return within 14 days of receiving their order.

Return Eligibility

To qualify for a return:

  • Products must be unused, unworn, and in their original condition.
  • Products must be returned with their original packaging and accessories.
  • Proof of purchase is required.

Refund Processing

  • After the returned item has been received and inspected, approved refunds will be processed within 7 business days.
  • Refunds will be issued to the original payment method.

Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made products
  • Clearance or final-sale items
  • Gift cards
  • Certain hygiene and personal care products

Contact Information

Store Name: Nexvora
Address: 37 Rue de la Harpe, 75005 Paris, France
Phone: +33 143541809